Faulty or damaged products. Notify us within 10 days of delivery for a full refund (including delivery charge) or a replacement. We arrange collection at our expense.
No longer required. Return within 14 days for a refund less a 25% restocking fee. You cover the return delivery (usually the same as your original delivery charge). Powders cannot be returned due to storage requirements.
Product variation. Timber profiles and MDF can vary slightly from listed sizes. Insulation supply shortages may mean a substitute product (always Australian Standard compliant). Plasterboard, fibre cement, and steel framing sizes are stable.
Email sales@perthbuildingmaterials.com.au with your order number, or call 0424 807 967.